Responsible Gaming

Gaming Should Be Entertainment, Not Income

At Parimatch, we believe that online gaming should be an enjoyable form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Please gamble responsibly and within your means.

Remember: the house always has an edge. Only wager what you can afford to lose without affecting your essential expenses or quality of life.

Age Verification & Legal Requirements

You must be 18 years of age or older (or the legal gambling age in your jurisdiction) to participate in gaming activities on Parimatch. We are committed to preventing underage gambling and comply with all applicable laws in India.

By accessing our platform, you confirm that you meet the legal age requirement and are not prohibited from gambling under any applicable law.

Warning Signs of Problem Gambling

Do you recognize any of these warning signs in yourself or someone you know?

• Chasing Losses: Continuing to gamble to recover money you've lost
• Hiding Gambling: Keeping your gaming activities secret from family or friends
• Loss of Control: Gambling longer or with larger amounts than intended
• Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
• Increased Frequency: Spending more time and money on gambling over time
• Emotional Dependence: Gambling to escape stress, anxiety, depression, or other emotions
• Borrowing to Gamble: Using loans, credit, or borrowed money to fund gambling activities
• Failed Attempts to Stop: Repeatedly trying and failing to reduce or quit gambling
• Relationship Conflict: Arguments with family or friends about your gambling habits
• Financial Strain: Difficulty paying bills or mounting debts due to gambling

If you recognize these signs, please seek help immediately.

Self-Help Tools & Player Protection

Parimatch provides several tools to help you maintain control of your gaming:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
• Loss Limits: Establish maximum loss thresholds to protect your bankroll
• Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
• Session Time Limits: Set automatic time restrictions for your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from your account
• Account Cooling Off: Take a break from gaming for a specified period

If you wish to use any of these tools, please contact our Customer Support team for assistance.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, please reach out to one of these organizations:

India

• All India Gaming Federation (AIGF): Resources and information on responsible gaming
• Gamblers Anonymous: Support groups and peer assistance for problem gamblers

International Resources

• GamCare (UK): www.gamcare.org.uk – Free and confidential support service
• GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme
• Gambling Help Online (Australia): www.gamblinghelponline.org.au – Free confidential counseling
• Responsible Gambling Council (Canada): www.responsiblegambling.org – Information and support resources
• National Council on Problem Gambling (USA): www.ncpgambling.org – 1-800-GAMBLER helpline
• Bundeszentrale für gesundheitliche Aufklärung (Germany): Information on responsible gambling and prevention

Helplines are available 24/7 and provide free, confidential support.

If You Need Help, Reach Out Today

Problem gambling can affect your finances, mental health, relationships, and overall well-being. You don't have to face this alone. Recovery is possible with proper support and professional help.

Take action now:

• Contact a support organization listed above
• Speak with a mental health professional or counselor
• Use self-exclusion tools on Parimatch
• Share your concerns with a trusted family member or friend

Your health and well-being are more important than any bet. Please seek help if you need it.

For assistance with responsible gaming tools on Parimatch, contact our Customer Support team at any time.